The paperless solution to at-table order taking
Increase revenue and speed up service
Raise the bar on customer experience with PocketTouch, the intuitive hand-held EPoS software that gives you a paperless solution to taking food and drink orders.
Whether you’re utilising PocketTouch on an iOS, Windows, Android, or even a PAX device, it’ll help you turnover tables quicker, increase order values and reduce mistakes. Take orders at the table or in the queue line – whichever works best for your business.
Upselling opportunities
Staff have access to all promo and menu information from the palm of their hands, allowing them to upsell menu items.
KP's & displays
Print orders seamlessly in the kitchen and bar or send to kitchen management screens.
Stock count
Show stock quantities on product buttons for specials and other limited quantity items.
Integration with payment taking devices
PocketTouch integrates with a range of third party payment taking devices streamlining your operations and enhancing efficiency.
This means staff can take orders as well as payment at the same time, greatly reducing back and forth trips to the till and allowing them to focus on other important tasks such as providing great customer service.
Improved customer service
Staff have more time to focus on providing excellent customer service, increasing customer satisfaction.
Floor plans
Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.
Special requests
Perfect for people with allergies or picky eaters, PocketTouch allows you to fully add special requests to customer orders.
The benefits
- Fewer mistakes, orders are clear and don’t have illegible handwriting plus orders don’t get lost.
- Faster table turnaround through seamless integration enables more covers per table.
- Increased spend per head on drinks orders straight to the bar, the waiting staff can remain on the floor and offer customers more.
- Entice customers with a range of promotional features: Mix & Match offers, Happy Hours, Set Menus and Discount Vouchers.
- Queue-busting potential of having service staff take orders at busy times.
- Flexible hardware compatibility makes it possible to use on most devices including iOS, Windows and Android.