Customer-facing order status display screens
Speed up service by displaying ongoing orders with estimated completion times on your CollectionPoint screens.
Customise CollectionPoint to fit with your existing branding
The solution displays ‘open’ orders on a screen or monitor directly from the TouchPoint till, so that customers can take a seat and keep an eye on their order’s progress in the queue.
CollectionPoint is a queue-busting software for quick service restaurants, takeaways, restaurants, attraction parks, warehouse stores or waiting rooms.
Estimated wait times
Display estimated wait times and keep customers informed about their order progress.
Reduce queues
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.
Advertise
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
Order status controller
Once an order has been prepared and it is ready for collection, use TouchPoint or TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected.
If a customer misses their call it’s no problem, as the CollectionPoint remote control allows staff to recall missed orders at the touch of a button.
Scalable
CollectionPoint's responsive display seamlessly adjusts to all sized screens, keeping content visually appealing.
Accessibility
CollectionPoint calls out orders for visually impaired people keeping service delivery up to speed.
Seamless integration
Let customers place orders on your SelfService kiosks and update order progress with TouchPoint.
The benefits
- Improve customer experience with order status progress displays that keep customers well informed.
- Keep queue lines away from the counter at busy times and allowing your customers to browse as they wait for their order to be prepared.
- Reduce complaints by automatically providing customers with their expected wait times.
- Increase sales by utilising the fully branded screens to advertise promotions, offers and upsells.
